Thank you so very much for my counter top and backsplash. Your professionalism and service was absolutely the best. From choosing the quartz, to the measuring, to the install everyone was brilliant!! (And Chris is a star!)
I would highly recommend Cataraqui Granite Company.
Thanks for the excellent service that we have received throughout our countertop experience with you. We appreciate the accommodation during this COVID period and how we were able to complete our selection, purchase and installation while everything is weird in the world. As well, the installers were fantastic – positive, courteous, friendly and professional.
Richard Carr, Kingston
We just wanted to follow-up after having our new quartz countertops installed by Cataraqui Granite, and thank you again for the excellent advice, exceptional product quality and great installation service.
Since our counters were installed last month, we have now completed our backsplash modifications and refaced our kitchen cabinets, so as promised, I am attaching a few photos (before and after) for your perusal.
After initially checking the 3 local "big-box building stores" regarding countertops, we are so happy that we found your website and saw all the positive reviews. From the moment we walked (unannounced) into your showroom, we were warmly welcomed by Brenda and Mark who were very friendly and helpful, showing us lots of samples and providing us a written quote the very next day.
When we decided to move forward (5 days later) Jason actually came out to our home to do the measurements the same day (and thanks to another job being delayed) Brenda, Mark and Anita expedited our materials order and then Chris and his assistant came to install our countertops just a week later. (So it was only eleven days from the first time we walked in your door, until our custom quartz countertops were fully installed in our home!)
Dealing with Cataraqui Granite was an absolute pleasure and we particularly appreciated being able to deal directly with the (local) people who were actually doing our work, rather than having to work through several out-of-town "middle-men" via the big-box stores!
We were also very pleasantly surprised to find the prices at Cataraqui Granite very competitive with the big-chain building stores. In fact, after the official measurements were completed by Jason, when we received our invoice, it was actually lower than originally estimated; once again pointing out to us, the integrity of the nice folks at CG. As self-employed business owners ourselves, we especially appreciate a local business like CG who treats customers as they would want to be treated!
We absolutely love our new quartz countertops from Cataraqui Granite and are receiving compliments from everyone who sees them. Our entire experience with CG was 100% positive and we would not hesitate to recommend you to anyone looking for similar services! Everyone from owner, to sales and office staff, though to each member of your measurement and installation crew, was a total pleasure to work with!
Thanks again for the great experience with our countertops, and we look forward to the prospect of sending further business your way!
Dave & Kathy Daw, Kingston
I just wanted to thank Cataraqui Granite for the wonderful service I got from you, Brenda, Jason and the installers.
My order was handled so efficiently and the turnaround time was terrific! The installers did a great job and I am now enjoying my new quartz vanity top!
I will highly recommend Cataraqui Granite to all my friends and neighbours.
Maureen & David MacLean, Kingston
Thanks so much for the great service. The countertops look fabulous! It was a pleasure dealing with Cataraqui Granite Co. Everyone was amazing.
Dave D., Kingston
Once again, a huge thank you to everyone that helped me .... from picking colours to pricing, measuring and installation. You are a very professional group and I will highly recommend your company. I LOVE my new countertops!
Peggy G., Kingston
We are thrilled with our granite. The guys did an amazing job today. Your company shines. We are so happy we came back to Cataraqui Granite. Thank you.
Deb & Jim Harris, Kingston
I absolutely love the counter top, they did a great job. The sink looks great and look forward to using it and the tap.
Catherine, Kingston, ON
I would like to pass on my appreciation to your installers. They were professional and friendly. Their ability to answer all my questions was appreciated.
Tammy, Kingston, ON
I'm very impressed with the repair. Your boys are very respectful and polite. I will totally recommend your company and the great service.
Penny, Kingston, ON
Pleasure to have dealt with highly professional and responsive people.
Brian Beiles, Kingston, ON
Thank you for our beautiful quartz countertop. It is SO beautiful! Jason and Andy did a fabulous job and it has been a joy to work with you and your team. I will recommend you again and again.
Joanne Thompson, Kingston, ON
I would like to take this opportunity to thank you and the gentlemen that installed our granite countertops. Very rarely have I experience such professional and friendly service. I will not hesitate to refer your services.
Susan W. Godfrey, ON
We just wanted to let you know how pleased we are with the granite installation and your team. From the very beginning, Anita was a wonderful help selecting the granite. As this is a retro-fit kitchen, we knew this was not going to be an easy job. From initial selection, to installation, to follow-up, we have felt that the service by the entire Cataraqui Granite team has been exceptional. We adore our "new" kitchen.
BJ and Andrea
We would like to compliment and thank the team at Cataraqui Granite for the great service and support in our recent purchase of counter tops. From the beginning of the process to the end everyone has been most helpful and professional.
First Christine and Anita helped us deal with the challenge of selecting counters for our new kitchen and 2 baths. It is difficult deciding on the type, design and colour of the granite, but they were very helpful and patient in guiding us.
Jason who came to do the measuring was very professional and courteous. He did his job well and the counters fit perfectly.
Andy and Sam the installers did a great job and ensured that all counters were installed perfectly. They also were very helpful, first on giving a lesson on sealing the granite and then when we had an issue with installing the new stove.
Mark the owner has put together an excellent team that made our experience of buying new counters very satisfying and we would not hesitate to recommend Cataraqui Granite.
Brian and Judy Ward
May 9, 2016
I would like to take this opportunity to share my experience with Cataraqui Granite. On the Easter long weekend my husband and I, with our 2 small children went to Cataraqui Granite to discuss cost and view some of our options. We were met at the front door by the owner Mark Tomlinson. While my husband and I spoke to the office manager, Christine, Mark sat and played with Play Doh with our children. What Mark didn’t know, was that this very small gesture was what had us returning to further discuss our counter top options.
I was not only impressed by Mark, but also impressed with the staff. The young man who came to our home to take the measurements was professional, efficient and friendly. I could tell by speaking with him that he enjoyed his work for this company and he spoke highly of the owner and how the staff was treated. Again, this was yet another reason to support this local business.
When our measurements were completed, we chose our stone. Mark walked with us through the yard describing and explaining each stone and answering our many questions. He met us with a great deal of knowledge and we felt as customers that our questions and time were important to him. During this time we spoke about our budget, and Mark and his team worked with us to ensure that we were able to get a piece of stone that we loved, and within our budget.
A few weeks later the installers arrived with our beautiful stone. Just as before, I observed the installers to be proud of the work that they do, and very happy to be working for a company in which they were respected and treated extremely well. The installers spoke very highly of the company in which they worked. This experience for us was consistent across the board.
I highly recommend Cataraqui Granite. The experience for us was incredible and for this we will return as we continue to renovate.
Amanda and Rob Babcock
Feb 19, 2015
I just wanted to say that your employees were amazing - they were extremely polite and considerate/respectful of being in my home. My entire experience with Cataraqui Granite has been both enjoyable and satisfying. I will be sure to pass along your company's name to any neighbors interested in granite.
May 27, 2008
I just wanted to let you know that I'm very pleased with the granite countertops. The installation guys did an excellent job and they were very friendly and courteous. I was also very happy with the level of customer service that I received from you and Susan. I have already recommended your company to several people.
Apr 14, 2008
As first time buyers of granite, we were apprehensive about the process and cost. From the beginning we found the Cataraqui Granite Company not only had competitive pricing, but Mark the owner, took the time to come to our house to measure and speak with us personally regarding our needs.
D & S. Schell
Jan 19, 2010
We'd like to thank you and your staff for the prompt attention and seam repair to our countertop. Absolutely perfect!
We knew right from the first time we met to choose our counters that your company was the right choice.
J & J Brunke
Nov 6, 2009
Your company have been absolutely fantastic. I am so pleased with the countertops and the level of customer service that you guys provided. Working with your company has been a great experience and I love the counters!
Sept 26, 2008
Thank you Mark and your team. The counter looks great and we are pleased with how the sink looks and fits. We look forward to doing more business in the future.
July 15, 2009
Just a note to let you know how pleased we are with our new granite countertop. The guys did a great job on the installation. We will certainly recommend your company to our neighbours.
L & B. Kelly
Nov 23, 2010
Thank you so much for coming over to check out the "scratches" on the counter! You have a great team of employees, particularly Christine and Paul. We will do business with you again and recommend you to friends.
April 27, 2011
We are extremely happy with our granite. Paul did an excellent job installing the new blacksplash. A special thanks to Christine for all her research. Jim and I will certainly not hesitate to recommend your company to anyone looking at Granite. Thank you once again.
J & D. Connelly
May 13, 2011
Thank you for meeting our expectation. The features in our cabinets and then the countertops brought our new kitchen to life. We feel quite fortunate that we choose your company and feel confident referring others to your business.
C & M. Murphy
May 30, 2011
Mark, thank you and your installation crew for all the work and help with the countertop at our cottage. It looks great! You made the process easy and help very quickly address problems and questions. We will be in touch with your company for future business.
Thanks for all your patience and understanding during this sensitive process. I was very pleased with the fine workmanship.
Thanks for talking the time to help us with the plot. My dad would have been pleased with all the fuss!
Thanks for a job well done!
Lisa, Greg and Family
Mar 8, 2013
The installers were very pleasant & did a fine job. We recommend Cataraqui Granite Inc!
D & B. Henderson
Jan 24, 2013
I appreciate the services and dedication. I will be recommending your company to anyone looking for a new countertop.